# Tour is black after publishing

**URL:** <https://gothru.co/forum/t/tour-is-black-after-publishing/459>\
**Category:** General Discussion\
**Created:** [October 2, 2023, 3:45pm UTC](https://gothru.co/forum/t/tour-is-black-after-publishing/459 "2023-10-02T15:45:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Parakalien](https://gothru.co/forum/letter_avatar_proxy/v4/letter/p/3d9bf3/32.png) [@Parakalien](https://gothru.co/forum/u/Parakalien)\
**Post date:** [October 2, 2023, 3:45pm UTC](https://gothru.co/forum/t/tour-is-black-after-publishing/459/1 "2023-10-02T15:45:52Z")

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Just created my first tour using an insta360 x3 using it’s 72mp pureshot mode.

In the mobile app I was able to create all the connections, but I can’t see any previews when loading the web virtual tour editor. and when I publish all I get is a black screen with the navigation arrows visible. It lets me navigate using the arrows but every image is just black.

Any idea what is going on?

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**Author:** ![albug](https://gothru.co/forum/letter_avatar_proxy/v4/letter/a/c37758/32.png) [@albug](https://gothru.co/forum/u/albug)\
**Post date:** [October 2, 2023, 8:10pm UTC](https://gothru.co/forum/t/tour-is-black-after-publishing/459/2 "2023-10-02T20:10:06Z")

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@Parakalien Yes. the issue was related to our cube map pipeline, it took a bit longer to get generated. We are improving that pipeline to process these images faster
