# GTSB v1.0.37 can't read gps data

**URL:** <https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430>\
**Category:** GoThru - Street Builder\
**Created:** [September 15, 2021, 9:53pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430 "2021-09-15T21:53:02Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![kartmann](https://gothru.co/forum/letter_avatar_proxy/v4/letter/k/47e85d/32.png) [@kartmann](https://gothru.co/forum/u/kartmann)\
**Post date:** [September 15, 2021, 9:53pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/1 "2021-09-15T21:53:02Z")

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Major issue!  
I downloaded the latest update of GoThru Street Builder (v.1.0.37) and after the update the software fails to read the GPS data embedded in the .mp4 video file.

I am using a Go Pro Max and exporting .360 files to .mp4 files with GoPro Player. I’ve double checked with GoPro Telemetry Extractor, and all GPS information is retained after exporting to .mp4 from GoPro Player.

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**Author:** ![RachelDowd](https://gothru.co/forum/letter_avatar_proxy/v4/letter/r/b5ac83/32.png) [@RachelDowd](https://gothru.co/forum/u/RachelDowd)\
**Post date:** [September 27, 2021, 4:10pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/2 "2021-09-27T16:10:22Z")

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I want to say thank you and that you responded quickly to a person’s problem, it was helpful and for me I saw a change immediately!  
But you have a very laggy forum, if everything was okay with that too, then it would be perfect. 👍

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**Author:** ![kartmann](https://gothru.co/forum/letter_avatar_proxy/v4/letter/k/47e85d/32.png) [@kartmann](https://gothru.co/forum/u/kartmann)\
**Post date:** [September 16, 2021, 3:54pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/3 "2021-09-16T15:54:13Z")

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thanks @albug for the swift fix on this. Now it works again.

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**Author:** ![albug](https://gothru.co/forum/letter_avatar_proxy/v4/letter/a/c37758/32.png) [@albug](https://gothru.co/forum/u/albug)\
**Post date:** [September 16, 2021, 2:28pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/4 "2021-09-16T14:28:29Z")

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@kartmann Please try now, we’ve reverted the change.

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**Author:** ![kartmann](https://gothru.co/forum/letter_avatar_proxy/v4/letter/k/47e85d/32.png) [@kartmann](https://gothru.co/forum/u/kartmann)\
**Post date:** [September 16, 2021, 11:57am UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/5 "2021-09-16T11:57:33Z")

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@albug, another issue has started to occur. Session expires almost immediately after loading a video file into GTSB, resulting in the process freezing while “Preparing download GPS data”. As of now, the software is unusable.

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**Author:** ![kartmann](https://gothru.co/forum/letter_avatar_proxy/v4/letter/k/47e85d/32.png) [@kartmann](https://gothru.co/forum/u/kartmann)\
**Post date:** [September 16, 2021, 7:34am UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/6 "2021-09-16T07:34:23Z")

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@albug, that is great to hear! Would you be so kind to update this thread when the server side change has been done?

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**Author:** ![albug](https://gothru.co/forum/letter_avatar_proxy/v4/letter/a/c37758/32.png) [@albug](https://gothru.co/forum/u/albug)\
**Post date:** [September 15, 2021, 11:48pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/7 "2021-09-15T23:48:24Z")

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@kartmann It’s not the Street Builder version issue, we did a change on the server side, we will reverse that change by tomorrow.

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**Author:** ![albug](https://gothru.co/forum/letter_avatar_proxy/v4/letter/a/c37758/32.png) [@albug](https://gothru.co/forum/u/albug)\
**Post date:** [December 1, 2021, 9:52pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/8 "2021-12-01T21:52:52Z")

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@omar-dyouri please use the latest version 1.1.4

[https://streetbuilder.co/](https://streetbuilder.co/)

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**Author:** ![Omar\_Dyouri](https://gothru.co/forum/user_avatar/gothru.co/omar_dyouri/32/232_2.png) [@Omar\_Dyouri](https://gothru.co/forum/u/Omar_Dyouri)\
**Post date:** [October 10, 2021, 9:49pm UTC](https://gothru.co/forum/t/gtsb-v1-0-37-cant-read-gps-data/430/9 "2021-10-10T21:49:08Z")

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Hello, i’ve just uploaded my360 (.mp4) video with GPS data included (gopro max) but the process stucks on Preparing Download Data …  
Any help please ?