# G Fix in progress

**URL:** <https://gothru.co/forum/t/g-fix-in-progress/502>\
**Category:** Google Street View - For Businesses\
**Created:** [March 3, 2021, 9:24am UTC](https://gothru.co/forum/t/g-fix-in-progress/502 "2021-03-03T09:24:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alexey\_Sklyarov](https://gothru.co/forum/user_avatar/gothru.co/alexey_sklyarov/32/33_2.png) [@Alexey\_Sklyarov](https://gothru.co/forum/u/Alexey_Sklyarov)\
**Post date:** [March 3, 2021, 9:24am UTC](https://gothru.co/forum/t/g-fix-in-progress/502/1 "2021-03-03T09:24:54Z")

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Some time after the tour was published on Google, one panorama turned purple. I double-clicked on it to fix the problem. After that, the tour acquired the status of G Fix in progress and has not changed for a long time.  
!

 ![1614763345391-98547.png](https://gothru.co/uploads/default/original/1X/4cfda5e1f07114fde56d3b571203310a75f1811f.png)  
I do not know what to do. I thought it would be possible to update the tour and thereby solve the problem, but when I go to the publication section, the message ‘+ fix\_rejected\_msg +’ appears and does not allow me to take any action. Please help me solve the problem. Didn’t find anything for this tour status.  
! ![1614763484674-7898456.png](https://gothru.co/uploads/default/original/1X/e70ea733ce3756353b92b8d60934e6c6376a1801.jpeg)

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**Author:** ![albug](https://gothru.co/forum/letter_avatar_proxy/v4/letter/a/c37758/32.png) [@albug](https://gothru.co/forum/u/albug)\
**Post date:** [April 12, 2021, 12:19am UTC](https://gothru.co/forum/t/g-fix-in-progress/502/2 "2021-04-12T00:19:53Z")

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@Alexey-Sklyarov for when the tour get’s stuck you need to contact GoThru [support@gothru.co](mailto:support@gothru.co) (for now)
