# Latest **URL:** https://gothru.co/forum/latest.md [Latest](https://gothru.co/forum/latest.md) · [Categories](https://gothru.co/forum/categories.md) · [Tags](https://gothru.co/forum/tags.md) --- ## [Welcome to GoThru Forum! 👋](https://gothru.co/forum/t/welcome-to-gothru-forum/5)
**Author:** [@system](https://gothru.co/forum/u/system)\ **Replies:** 0\ **Last updated:** [March 4, 2025, 2:24pm UTC](https://gothru.co/forum/t/welcome-to-gothru-forum/5 "2025-03-04T14:24:29Z")
We are so glad you joined us. Here are some things you can do to get started: :speaking\_head: Introduce yourself by adding your picture and information about yourself and your interests to your profile. What is one thi… --- ## [Embeded tour interactions count towards stats](https://gothru.co/forum/t/embeded-tour-interactions-count-towards-stats/569)
**Author:** [@Blaze\_Falconburger](https://gothru.co/forum/u/Blaze_Falconburger)\ **Replies:** 3\ **Last updated:** [August 23, 2026, 4:20pm UTC](https://gothru.co/forum/t/embeded-tour-interactions-count-towards-stats/569 "2026-08-23T16:20:27Z")
Just wondering if interactions with an embedded tour count towards the tour stats the same way as people visiting the full tour? Thanks --- ## [Navigation arrows can't be moved on mobile devices](https://gothru.co/forum/t/navigation-arrows-cant-be-moved-on-mobile-devices/568)
**Author:** [@Blaze\_Falconburger](https://gothru.co/forum/u/Blaze_Falconburger)\ **Replies:** 2\ **Last updated:** [August 14, 2026, 7:41am UTC](https://gothru.co/forum/t/navigation-arrows-cant-be-moved-on-mobile-devices/568 "2026-08-14T07:41:57Z")
I created a tour on my desktop, but now I am away from my desktop I want to continue editing the tour on my tablet. The navigation arrows refuse to accept any input to move them. I have tried with my stylus pen on my S24… --- ## [Utilistateurs francophone de la plate forme GoThru](https://gothru.co/forum/t/utilistateurs-francophone-de-la-plate-forme-gothru/457)
**Author:** [@Cochez](https://gothru.co/forum/u/Cochez)\ **Replies:** 2\ **Last updated:** [June 18, 2026, 6:54am UTC](https://gothru.co/forum/t/utilistateurs-francophone-de-la-plate-forme-gothru/457 "2026-06-18T06:54:45Z")
J’aimerais créer un post d’entraide entre tout les utilisateurs francophones de la plateforme GoThru . --- ## [360 Image Heading Automatically Resets to North (0°)「360画像の向き（Heading）が自動的に北向きにリセットされる問題」](https://gothru.co/forum/t/360-image-heading-automatically-resets-to-north-0-360-heading/548)
**Author:** [@hirokiuebayashi](https://gothru.co/forum/u/hirokiuebayashi)\ **Replies:** 0\ **Last updated:** [February 21, 2026, 4:29am UTC](https://gothru.co/forum/t/360-image-heading-automatically-resets-to-north-0-360-heading/548 "2026-02-21T04:29:28Z")
Hello, I am experiencing an issue with 360 image orientation in GoThru’s Moderator. Problem Description: Camera: Insta360 X3 (photos taken facing West - storefront entrance) Editing: Processed in Canva, exported as J… --- ## [I can't upload image to the existing tour](https://gothru.co/forum/t/i-cant-upload-image-to-the-existing-tour/514)
**Author:** [@alperoymak](https://gothru.co/forum/u/alperoymak)\ **Replies:** 0\ **Last updated:** [June 13, 2025, 10:58am UTC](https://gothru.co/forum/t/i-cant-upload-image-to-the-existing-tour/514 "2025-06-13T10:58:12Z")
I made my virtual tour but I need to change couple of panaroma. I delete some and try to upload new panoromas. It seems that images uploaded but it deosn’t. Why? --- ## [Marketing tool](https://gothru.co/forum/t/marketing-tool/449)
**Author:** [@JoAnn\_Jardine](https://gothru.co/forum/u/JoAnn_Jardine)\ **Replies:** 5\ **Last updated:** [May 23, 2025, 1:31am UTC](https://gothru.co/forum/t/marketing-tool/449 "2025-05-23T01:31:49Z")
How do you use the GoThru Marketing tools for your business? --- ## [modify type of project](https://gothru.co/forum/t/modify-type-of-project/448)
**Author:** [@ionicboy](https://gothru.co/forum/u/ionicboy)\ **Replies:** 1\ **Last updated:** [March 21, 2024, 3:11pm UTC](https://gothru.co/forum/t/modify-type-of-project/448 "2024-03-21T15:11:28Z")
hi, when i create a google usiness tour, i want to modify it in a blu line tour, how can i do it? --- ## [Menu is expanded when embedded with iFrame](https://gothru.co/forum/t/menu-is-expanded-when-embedded-with-iframe/450)
**Author:** [@Ben](https://gothru.co/forum/u/Ben)\ **Replies:** 5\ **Last updated:** [March 1, 2024, 4:21pm UTC](https://gothru.co/forum/t/menu-is-expanded-when-embedded-with-iframe/450 "2024-03-01T16:21:43Z")
When the tour is loaded on a webpage, the menu is expanded and you can’t tell it is a tour. It wasn’t like this before. You have to X out of the menu to get to the tour. Is there a setting I need to change to fix this? S… --- ## [Arrows to change to next Image dont Lign up](https://gothru.co/forum/t/arrows-to-change-to-next-image-dont-lign-up/451)
**Author:** [@Finn\_Lott](https://gothru.co/forum/u/Finn_Lott)\ **Replies:** 1\ **Last updated:** [February 3, 2024, 11:43am UTC](https://gothru.co/forum/t/arrows-to-change-to-next-image-dont-lign-up/451 "2024-02-03T11:43:50Z")
Hi, I have an Issue with the Images Lining up Properly. The arrows seem to lead to random directions no matter how I align the images in the IOS app. I turn the 360 images in completely different directions yet the ar… --- ## [Is it possible to change the icon on Hotspot after users hover over the Hotspot?](https://gothru.co/forum/t/is-it-possible-to-change-the-icon-on-hotspot-after-users-hover-over-the-hotspot/452)
**Author:** [@giang3105vn](https://gothru.co/forum/u/giang3105vn)\ **Replies:** 1\ **Last updated:** [January 18, 2024, 3:46pm UTC](https://gothru.co/forum/t/is-it-possible-to-change-the-icon-on-hotspot-after-users-hover-over-the-hotspot/452 "2024-01-18T15:46:35Z")
My client uses HotSpot animation and would like to change the icon of Hotspot after users hover over Hotspot. Is it possible to do that? --- ## [Updating Mapbox](https://gothru.co/forum/t/updating-mapbox/453)
**Author:** [@bgassman](https://gothru.co/forum/u/bgassman)\ **Replies:** 1\ **Last updated:** [January 4, 2024, 9:38pm UTC](https://gothru.co/forum/t/updating-mapbox/453 "2024-01-04T21:38:23Z")
Is there an easy way to update the constellation in Mapbox? Currently, if I make a change in the navigation editor, I must delete and re-add the mapbox widget. Not that big a deal, but I need to reset all the parameter… --- ## [GSV Tour over 40 Panoramas](https://gothru.co/forum/t/gsv-tour-over-40-panoramas/454)
**Author:** [@gpp](https://gothru.co/forum/u/gpp)\ **Replies:** 7\ **Last updated:** [November 28, 2023, 5:11pm UTC](https://gothru.co/forum/t/gsv-tour-over-40-panoramas/454 "2023-11-28T17:11:46Z")
I published a large retail space that had 60 panoramas. Of course, Google only allows 40 per level so the tour stops at pano 40. I removed 15 panos and created two levels: one with 5 panos and the other with 40. The t… --- ## [Street Builder won't accept .GPX files?](https://gothru.co/forum/t/street-builder-wont-accept-gpx-files/455)
**Author:** [@J360](https://gothru.co/forum/u/J360)\ **Replies:** 1\ **Last updated:** [November 22, 2023, 6:48pm UTC](https://gothru.co/forum/t/street-builder-wont-accept-gpx-files/455 "2023-11-22T18:48:44Z")
Hello! I purchased Go Thru to get around the discontinuation of the Street View app and I’m having some issues getting a Blue Line collect up. What I’m trying to do is use my Insta 360 one RS to record a video to be upl… --- ## [Load Images Tablet S7 FE](https://gothru.co/forum/t/load-images-tablet-s7-fe/458)
**Author:** [@Tracker\_Net\_360](https://gothru.co/forum/u/Tracker_Net_360)\ **Replies:** 2\ **Last updated:** [October 8, 2023, 3:22pm UTC](https://gothru.co/forum/t/load-images-tablet-s7-fe/458 "2023-10-08T15:22:07Z")
Is the image loading system on the desktop different from what is done on the tablet? I tried to load images on my S7 FE Tablet and I can’t see them. Is it due to the lack of a plugin or javascript? --- ## [Street Builder not opening on mac](https://gothru.co/forum/t/street-builder-not-opening-on-mac/460)
**Author:** [@ramirezcarc](https://gothru.co/forum/u/ramirezcarc)\ **Replies:** 2\ **Last updated:** [October 3, 2023, 6:05pm UTC](https://gothru.co/forum/t/street-builder-not-opening-on-mac/460 "2023-10-03T18:05:55Z")
! Hi! I just tried to download the app in order to process a 360 video. Nonetheless, I was unable to open the app on my mac. It says that the software should be updated. thanks for the time taken to review the case. --- ## [Tour is black after publishing](https://gothru.co/forum/t/tour-is-black-after-publishing/459)
**Author:** [@Parakalien](https://gothru.co/forum/u/Parakalien)\ **Replies:** 1\ **Last updated:** [October 2, 2023, 8:10pm UTC](https://gothru.co/forum/t/tour-is-black-after-publishing/459 "2023-10-02T20:10:06Z")
Just created my first tour using an insta360 x3 using it’s 72mp pureshot mode. In the mobile app I was able to create all the connections, but I can’t see any previews when loading the web virtual tour editor. and when… --- ## [Duplicate frames, why?](https://gothru.co/forum/t/duplicate-frames-why/461)
**Author:** [@auxplaines](https://gothru.co/forum/u/auxplaines)\ **Replies:** 0\ **Last updated:** [September 27, 2023, 5:21pm UTC](https://gothru.co/forum/t/duplicate-frames-why/461 "2023-09-27T17:21:25Z")
I’ve recently uploaded a couple of mp4 (360) videos recorded on a labpano pilot one ee onto gothru that google’s native studio (Street View Studio) would not accept. Google claimed that the files contained GPS gaps that … --- ## [Blue line vs. "normal interior GSV.](https://gothru.co/forum/t/blue-line-vs-normal-interior-gsv/462)
**Author:** [@EdFink](https://gothru.co/forum/u/EdFink)\ **Replies:** 0\ **Last updated:** [September 26, 2023, 6:07pm UTC](https://gothru.co/forum/t/blue-line-vs-normal-interior-gsv/462 "2023-09-26T18:07:15Z")
I showed up for out of state gig to find business closed and client actually wanted a blue line tour to showcase name changes and new signage. I shot 14 panos from tripod in front of business. Shotaro on the FB group d… --- ## [Loss of image quality in the final result](https://gothru.co/forum/t/loss-of-image-quality-in-the-final-result/463)
**Author:** [@Amazoon360](https://gothru.co/forum/u/Amazoon360)\ **Replies:** 1\ **Last updated:** [September 21, 2023, 4:18am UTC](https://gothru.co/forum/t/loss-of-image-quality-in-the-final-result/463 "2023-09-21T04:18:17Z")
Hello everyone, I’ve noticed that the images published on StreetView are losing some of their quality. Can you tell me where in the process this loss of quality occurs? --- ## [Embedding Virtual Tours into Facebook posts.](https://gothru.co/forum/t/embedding-virtual-tours-into-facebook-posts/464)
**Author:** [@Blaze\_Falconburger](https://gothru.co/forum/u/Blaze_Falconburger)\ **Replies:** 1\ **Last updated:** [September 4, 2023, 8:19pm UTC](https://gothru.co/forum/t/embedding-virtual-tours-into-facebook-posts/464 "2023-09-04T20:19:38Z")
Is there a way of embedding the virtual Tours into Facebook in any way? I can’t seem to find anywhere that confirms or denies whether this can be done or not. Thanks --- ## [Change starting viewpoint?](https://gothru.co/forum/t/change-starting-viewpoint/472)
**Author:** [@Blaze\_Falconburger](https://gothru.co/forum/u/Blaze_Falconburger)\ **Replies:** 2\ **Last updated:** [September 4, 2023, 11:24am UTC](https://gothru.co/forum/t/change-starting-viewpoint/472 "2023-09-04T11:24:23Z")
I have figured out how to change the starting panorama, but how do you set the starting viewpoint of the opening panorama? --- ## [how to set max pano rotation angle](https://gothru.co/forum/t/how-to-set-max-pano-rotation-angle/466)
**Author:** [@Stefano\_Ravera](https://gothru.co/forum/u/Stefano_Ravera)\ **Replies:** 1\ **Last updated:** [July 21, 2023, 2:41pm UTC](https://gothru.co/forum/t/how-to-set-max-pano-rotation-angle/466 "2023-07-21T14:41:56Z")
Hi, is that possibile to set a fixed max angle rotation to a pano to avoid to see something in determinate area of the pano? This is because I do some aerial pano shoot over the coast near the sea… I noticed that somet… --- ## [How to re-arrange starting Panorama for each level?](https://gothru.co/forum/t/how-to-re-arrange-starting-panorama-for-each-level/478)
**Author:** [@Kemas\_Dimas](https://gothru.co/forum/u/Kemas_Dimas)\ **Replies:** 3\ **Last updated:** [July 21, 2023, 2:40pm UTC](https://gothru.co/forum/t/how-to-re-arrange-starting-panorama-for-each-level/478 "2023-07-21T14:40:27Z")
I’ve read these articles: https://docs.gothru.co/how-to-pick-the-starting-panorama-for-a-google-tour/ https://docs.gothru.co/how-to-set-the-starting-pano-for-your-virtual-tour/ But I can’t find a way to set the starti… --- ## [wht coodinate sistem may i use for my 360 images](https://gothru.co/forum/t/wht-coodinate-sistem-may-i-use-for-my-360-images/467)
**Author:** [@El\_Salvador\_Sin\_Limi](https://gothru.co/forum/u/El_Salvador_Sin_Limi)\ **Replies:** 1\ **Last updated:** [June 27, 2023, 4:33pm UTC](https://gothru.co/forum/t/wht-coodinate-sistem-may-i-use-for-my-360-images/467 "2023-06-27T16:33:28Z")
I’m working upload and publish some I am working on uploading several virtual tours in El Salvador, but the system does not recognize the coordinates, what is the format that Gotrhu recognizes to upload the images withou… --- ## [What is the ideal format for the splash screen?](https://gothru.co/forum/t/what-is-the-ideal-format-for-the-splash-screen/468)
**Author:** [@Vincent\_Jeannerot](https://gothru.co/forum/u/Vincent_Jeannerot)\ **Replies:** 2\ **Last updated:** [June 26, 2023, 8:08am UTC](https://gothru.co/forum/t/what-is-the-ideal-format-for-the-splash-screen/468 "2023-06-26T08:08:33Z")
What is the ideal format for the splash screen to be as compatible as possible ? Thanks --- ## [virtual tour on google, is it still working?](https://gothru.co/forum/t/virtual-tour-on-google-is-it-still-working/469)
**Author:** [@alejandro\_zunino](https://gothru.co/forum/u/alejandro_zunino)\ **Replies:** 1\ **Last updated:** [June 14, 2023, 5:15pm UTC](https://gothru.co/forum/t/virtual-tour-on-google-is-it-still-working/469 "2023-06-14T17:15:56Z")
I have a query, I need to post a virtual tour on google, is it still working? If I pay the subscription for a month, I upload the panorama to Google, why should I continue paying for the following months? Or is it not ne… --- ## [Walkthrough map on multiple levels](https://gothru.co/forum/t/walkthrough-map-on-multiple-levels/470)
**Author:** [@Jason\_Kay](https://gothru.co/forum/u/Jason_Kay)\ **Replies:** 1\ **Last updated:** [June 1, 2023, 3:49am UTC](https://gothru.co/forum/t/walkthrough-map-on-multiple-levels/470 "2023-06-01T03:49:13Z")
Is there a way to create a walkthrough pathway over multiple levels? The virtual tours we make are for a hospital. I have found the Berlin map to be great functionally for showing a floor plan with the virtual tour howev… --- ## [Walkthrough video not being created](https://gothru.co/forum/t/walkthrough-video-not-being-created/471)
**Author:** [@Jason\_Kay](https://gothru.co/forum/u/Jason_Kay)\ **Replies:** 1\ **Last updated:** [June 1, 2023, 3:45am UTC](https://gothru.co/forum/t/walkthrough-video-not-being-created/471 "2023-06-01T03:45:53Z")
Is anyone experiencing issues with the walkthrough video. When I hit create video, I get a pop-up to say it will be sent by email. I don’t receive an email and no download button appears next to the create button either.… --- ## [Must I blur employee and business owner faces?](https://gothru.co/forum/t/must-i-blur-employee-and-business-owner-faces/474)
**Author:** [@Michael\_Hagen](https://gothru.co/forum/u/Michael_Hagen)\ **Replies:** 2\ **Last updated:** [May 26, 2023, 6:23pm UTC](https://gothru.co/forum/t/must-i-blur-employee-and-business-owner-faces/474 "2023-05-26T18:23:36Z")
Hello, Must I always blur the faces? For instance, if there is an employee or the business owner who gives consent to be in the tour… Is that ok? Is there any documentation from Google that allows this? Thanks in adv… [Next page](https://gothru.co/forum/latest.md?page=1)